Terms and conditions
Terms and Conditions
These Terms and Conditions govern the use of our website and the purchase of our products. Please read this document carefully before using the website and placing an order. By using the website and placing an order, you accept these Terms and Conditions.
The operator of this website is R41 Active Gear SRL, headquartered at Jud. Mureş, Sat Sâncraiu de Mureş, Comuna Sâncraiu de Mureş, Strada SOCULUI, Nr. 11, with CUI 42138328 and email address run41mpactt@gmail.com.
Disputes that may arise in connection with the use of this website or the purchase of products will be resolved by the competent courts of MUREȘ, in accordance with the applicable legislation.
For any questions or clarifications, please contact us at run41mpactt@gmail.com.
- Use of the Website
1.1. Website Content
Users may not copy, reproduce, or distribute the content without the explicit permission of R41 Active Gear SRL. Any unauthorized use of the content is prohibited and will be sanctioned according to the law.
1.2. Prohibited Behavior
Users are prohibited from using the website to engage in illegal activities, attempting unauthorized access to other users’ accounts, or interfering with the proper functioning of the website.
- Products and Availability
2.1. Product Information
R41 Active Gear SRL offers products in compliance with the specifications mentioned on the website. The information and images presented are for reference only, and products may differ slightly due to manufacturer variations. Please check the specifications before purchasing a product.
2.2. Availability
Products that are out of stock or limited in quantity will automatically be considered pre-orders. If the product is no longer available, the user will be notified via phone or email.
2.3. Special Orders
For products specially ordered from distributors, once the order has been placed and processed, it can no longer be canceled.
- Delivery
3.1. Delivery Time
The standard delivery time is up to 7 working days. If the timeframe differs, the client will be contacted by phone after placing the order.
3.2. Shipping Costs
Shipping costs are displayed on the checkout page, depending on the delivery address and package weight. Additional charges may apply for overweight packages.
3.3. International Shipping
For international deliveries, customers are requested to contact us for specific details.
- Payment Methods
4.1. Payment Options
The available payment methods are displayed on the checkout page. Payment confirmation time may be instant for online payments or up to 7 working days for bank transfers.
4.2. Payment Security
All online transactions are carried out through online payment processors, ensuring security in collaboration with the hosting service provider.
- Warranty and Return Policy
5.1. Product Warranty
All products sold by R41 Active Gear SRL come with a warranty provided by the manufacturer, in accordance with applicable legislation.
5.2. Product Returns
Consumers have the right to return products within 14 days of receipt. To initiate a return, the consumer must contact R41 Active Gear SRL by email or phone and complete a return request. Returned products must be in the same condition as delivered, without signs of use, wear, or any other damage that may affect their resale value.
5.3. Return Costs
Return costs are fully borne by the consumer. After verifying the returned products, the amount will be refunded via bank transfer within a maximum of 14 days from the acceptance of the return.
- Limitation of Liability
6.1. Product Use and Installation
R41 Active Gear SRL is not responsible for how products are used, installed, or handled. Each customer is responsible for the correct use of purchased products in accordance with the manufacturer’s specifications and instructions.
6.2. Exclusion of Damages
R41 Active Gear SRL is not liable for direct or indirect damages resulting from the use of our products, except within the limits provided by law.
- Privacy Policy and Cookies
7.1. Data Protection
Our detailed privacy policy and information on the use of cookies are available on the website. We recommend reviewing them for complete information on how we collect, use, and protect your personal data.
- Modification of Terms and Conditions
8.1. Right to Modify
R41 Active Gear SRL reserves the right to modify these Terms and Conditions whenever necessary. Changes will be published on this page, and users are encouraged to check them periodically. Usually, modifications will be highlighted along with the date they were made, but this practice is not an obligation for R41 Active Gear SRL.
- Jurisdiction
9.1. Applicable Law
These Terms and Conditions are governed by the laws of Romania.
9.2. Dispute Resolution
Any dispute or claim arising from or related to these Terms and Conditions will be resolved by the Tribunal alongside the court of MUREȘ.